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   Contacting Customer Care

Telephone:
1-800-746-8696 (toll free)
1-206-283-9074

Email:
Click here to email us via the Web

   Customer Care Hours

Monday through Friday
7 am to 5 pm Pacific time

Saturday
9 am to 5 pm Pacific time.

   Order Forms

Mail in Film or Single-Use Camera
Mail in CD or Memory Card
Print Free Mailing Label

Help Topics

• Getting Started (New Customers)
• Returning to PhotoWorks
• Login
• Updating Account Information

• Order Status
• Production Timeframes
• Cancel/Change Requests

• Prints
• Cards
• Photo Books
• Calendars
• Photo Gifts
• Prepaid Packs
• Gift Certificates
• Frames & Albums
• personalizethis™

• Shipping Information
• Shipping and Handling Rates
• International Shipping

• Adding Photos
• PhotoStreamer
• Web Browser Uploading
• Importing Images from Flickr
• Importing Images from Webshots

• Viewing/Organizing Photos
• Editing/Enhancing Photos
• Sharing
• Viewing Shared Photos
• Email to a Friend
• Photo Communities

• Placing Your Order
• Shopping Cart / Checkout
• Redeeming Promotions
• Prepaid Packs
• Credits
• Ordering Via a Partner Web Site

• Seller Information
• Buyer Information
• Storefront Terms and Conditions

• Film Developing
• Mail in CD/Memory Card
• Pictures On Disk
• Reprints & Enlargements
• Order Forms

• PhotoStreamer
• Image Conversion/Pictures on Disk Software

• System Requirements

• Resolution 101
• Design Center

• Customer Satisfaction Guarantee
• Privacy Policy
• Terms & Conditions